Parasol & One Firefly Partner To Empower Dealers

Parasol & One Firefly Partner To Empower Dealers


Davie, Fla., Richmond, Va. & Las Vegas, Nev. – Parasol, the fastest growing 24/7 remote support company in the United States and One Firefly, the leading provider of marketing solutions for integrators are teaming up to offer Parasol dealers powerful web tools to supercharge their recurring monthly revenue (RMR) programs.

Parasol dealers will now be able to leverage One Firefly’s “Lead Concierge” live chat service to instantly support clients from their web sites by seamlessly forwarding support requests to Parasol. In addition, One Firefly is simplifying the RMR subscription sign up process by delivering a one-click experience right from a hosted landing page.

The landing page & subscription solution will be available to current One Firefly clients as an easy upgrade while Parasol dealers who don’t otherwise work with One Firefly can leverage the new tools a la carte with a separate subscription.

“Think of us as an “Easy” button,” said Ron Callis, One Firefly’s founder & CEO. “We’re excited to partner with Parasol and look forward to helping their dealers deliver amazing support.”

Parasol’s dealers are excited about the new offering as well. “We’re so busy, it’s hard to make time for new initiatives and having the One Firefly landing page & e-commerce offering is a huge timesaver,” said Jimmy Roy, CEO of Electronics Professionals.

The new web template makes signing up for 24/7 support easy & painless:

Parasol dealers who decide they’d like to integrate the Web content themselves can download the HTML templates from the Parasol dealer portal at no charge. “We’re all about powering the happiest integrators on the planet and partnering with One Firefly helps make transitioning to an RMR culture that much easier,” said Ted Bremekamp, Parasol co-founder and Director of Operations.

Parasol is the fastest growing 24/7 remote support company in the United States with offices in Las Vegas, Nevada and Richmond, Virginia.

One Firefly, LLC is an award-winning marketing agency that caters to technology professionals in the custom integration, security and solar energy markets. One Firefly is headquartered in Davie, Florida with staff located throughout North America and has been operating since 2007. Learn more by visiting

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Parasol’s Mission:


  • Powering the happiest integrators on the planet, one relationship at a time:
  • Built by integrators, for integrators
  • 24/7/365 remote support
  • Unparalleled customer service
  • Global network of certified Dealers
Parasol’s Core Values:

  • We are Positive & Passionate – We deliver 24/7 solutions with a smile
  • We are Scrappy & Hungry – We work hard & smart to drive success
  • We are Curious & Creative – We are forward-thinkers constantly questioning the status quo
  • We are Team Players & Results Oriented – We play to win and celebrate

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