What is Parasol?

  • 24/7/365 remote support subscription service sold by the integrator to the homeowner
  • Homeowners have unlimited access to qualified technicians 24/7/365
  • Parasol is the first line of defense for homeowner support needs built by integrators for integrators.
  • Proactive support means that Parasol will often discover issues before the homeowner, keeping small issues from turning into big problems.
  • Powered by OvrC Pro

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Why Parasol?

  • Implement a true RMR solution in your custom installation business
  • Provide 24/7/365 support to your customers via phone, text, email and chat
  • We keep small problems from turning into large problems by being proactive
  • Smart people on the other end of the line. Front line integrators who understand our technology and systems
  • Parasol can take all your phone calls from new subscribers and your existing service base, helping you make a smooth transition. Switch your main phone line over to us and we’ll take it from there!

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Parasol by the Numbers

  • Dealers worldwide
    300
    +

  • Dinners Attended
    1549

  • one touch incident solve rate
    85
    %

  • recitals not missed
    6736

  • Total incidents handled since launch
    77396
    +

  • texts never received during dinner
    9675564

  • headache eliminated
    5654

  • Happy Kids
    56875